Trainr Support

Need help? We're here.

Trainr is your AI personal coach for workouts, runs, and nutrition. If you have a question, found a bug, or want to give feedback, get in touch and we'll get back to you as soon as we can.

Contact

Email us at newtonsykesapi@gmail.com. We aim to respond within a couple of days.

Common questions

How do I connect Apple Health? Go to your profile or the activity card on the home screen and tap "Connect Apple Health," then allow the permissions you're comfortable with. You can change these anytime in iOS Settings under Privacy & Security, Health.
How do I manage my subscription? Subscriptions are handled by Apple. Open the App Store app, tap your profile, then Subscriptions, to view, change, or cancel.
How do I report or block someone? Tap the "..." button on any content or member, then choose Report or Block. You can manage blocked users in Settings, Safety.
How do I delete my account? You can delete your account and data from within the app, or email us and we'll help.

Trainr Support

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Common questions

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